{"app":{"width":0,"height":0,"threshold":"default","orientation":"landscape","notifications":{},"isBrowserEngine":false,"hasLoaderVisible":false,"hasLoginLoaderVisible":true,"hasErrorVisible":false,"isConsentGiven":false,"cookieAuthorization":{},"isGigyaAlreadyRequired":false,"isGigyaLoaded":false,"errorText":"","errorCtaText":"","errorCtaLink":"","isFeatureBranch":false},"page":{"fetching":false,"error":false,"isOffline":false,"isSSO":true,"previousSlug":null,"lastSlugWithoutNestedModal":"/contactez-nous/vos-droits.html","lastSlugWithoutPopin":null,"lastSlugWithoutPopinOrConfig":null,"slug":"/contactez-nous/vos-droits.html","location":{"base":"/contactez-nous/vos-droits.html","queryParams":{}},"data":{"jcr:title":"introduction","activateSitelink":false,"seoSemanticMessage":"

Les équipes du Service Relation Client sont à votre disposition du lundi au vendredi de 8h30 à 18h30.

","title":"Exercez vos droits","breadcrumbname":"Vos droits","hideInNav":false,"redirectType":"301","meta_robots_follow":"follow","sling:resourceType":"one/components/common/structure/caseform/homepage","disableMultiLanguage":false,"meta_description_seo":"Vous pouvez choisir un sujet pour exercer vos droits.","textIsRich":"true","meta_robots_index":"index","hreflang":true,"sitemap":"default","content":{"sling:resourceType":"one/components/common/structure/content/globalZone","subMenuZone":{"sling:resourceType":"one/components/common/structure/content/subMenuZone"},"verticalContentZone":{"sling:resourceType":"one/components/common/structure/content/verticalContentZone","layout2Zone":{"sling:resourceType":"one/components/caseform/structure/content/layout2Zone","slice115v0":{"titlePrefix":"pour Renault, la protection de vos données est essentielle","titleSuffix":"Title Suffix","sling:resourceType":"one/components/common/caseform/slice115v0","textIsRich":["true"],"bodyCopy":"

Vous pouvez via les formulaires ci-dessous exercer vos droits sur les traitements de vos données personnelles réalisés par Renault Groupe et son réseau primaire, commercialisant leurs produits et services sous les marques Renault, Dacia, Alpine et Mobilize Beyond Automotive, conformément à la politique des données personnelles.

Si votre demande concerne un autre service (ex. : Renault Rent, Motrio, Mobilize Financial Services, Mobilize Power Solution, …), nous vous remercions de prendre contact directement avec l’entité concernée.

Nous vous rappelons que vous pouvez modifier vous-même vos informations par le biais de votre espace client en ligne (ex. : My Renault, My Dacia, My Alpine, …).

"}}},"subFooterZone":{"sling:resourceType":"one/components/common/structure/content/subFooter/subFooterZone","slice56vf":{"sling:resourceType":"one/components/common/slice56vF","lom1":{"cta1Label":"#SeDéplacerMoinsPolluer","cta1Link":"https://www.ecologie.gouv.fr/loi-dorientation-des-mobilites","cta2Link":"/etiquettes-energie-voiture.html","cta2Label":"retrouvez les consommations énergétiques","text":"Pour les trajets courts, privilégiez la marche ou le vélo"},"lom2":{"cta1Label":"#SeDéplacerMoinsPolluer","cta1Link":"https://www.ecologie.gouv.fr/loi-dorientation-des-mobilites","cta2Link":"/etiquettes-energie-voiture.html","cta2Label":"retrouvez les consommations énergétiques","text":"Pensez à covoiturer"},"lom3":{"cta1Label":"#SeDéplacerMoinsPolluer","cta1Link":"https://www.ecologie.gouv.fr/loi-dorientation-des-mobilites","cta2Link":"/etiquettes-energie-voiture.html","cta2Label":"retrouvez les consommations énergétiques","text":"Au quotidien, prenez les transports en commun"},"links":{"1":{"url":"/mentions-legales.html","text":"informations légales site","type":"link","openInNewTab":false},"2":{"url":"/donnees-personnelles.html","text":"données personnelles","type":"link","openInNewTab":false},"3":{"url":"/cookies.html","text":"cookies","type":"link","openInNewTab":false},"4":{"url":"/cookies.html","text":"gérer mes cookies","type":"cookiesConsent","openInNewTab":false},"5":{"url":"/donnes-personnelles-utiq.html","text":"gérer Utiq","type":"link","openInNewTab":false},"6":{"url":"/cgu-shop-renault.html","text":"CGU shop.renault.fr ","type":"link","openInNewTab":false},"7":{"url":"/accessibilite.html","text":"accessibilité","type":"link","openInNewTab":false}}}}},"caseFunnelParams":{"stepperInfo":{"steps":[{"title":"introduction","url":"/contactez-nous/vos-droits.html","components":["one/components/common/caseform/slice115v0"]},{"title":"vos droits","url":"/contactez-nous/vos-droits/selection-du-droit.html","components":["one/components/common/caseform/slice97vC","one/components/edito/componentD7v0"]},{"title":"vos coordonnées","url":"/contactez-nous/vos-droits/vos-coordonnees.html","components":["one/components/common/caseform/slice55vB","one/components/edito/slice21v0"]},{"title":"confirmation","url":"/contactez-nous/vos-droits/confirmation.html","components":["one/components/common/caseform/slice70v0"]}],"currentStepNumber":0,"totalSteps":4,"firstStep":"/contactez-nous/vos-droits.html","nextStep":"/contactez-nous/vos-droits/selection-du-droit.html"},"displayAuthentModal":false,"caseSubmissionError":"Une erreur s'est produite. Veuillez réessayer ultérieurement.","formType":"Customer Rights Request","stepperTitle":"demande d’exercice de droits","sling:resourceType":"one/components/common/structure/caseFunnelParams","labels":{"yourOffer":"Votre demande"}},"googleMapsParams":{"region":"fr","sling:resourceType":"one/components/structure/adminpage/site/googleMaps"},"c2gParams":{"currency":"EUR","sling:resourceType":"one/components/structure/adminpage/site/c2gParams"},"transverseParams":{"hideRegistrationNumber":false,"showVersionEngine":true,"disclaimerDirectDisplay":false,"sling:resourceType":"one/components/structure/adminpage/site/transverseParams","sameFontSize":false,"finance":{"jsProxyUrl":"//prod.rciservices.eu/proxy/js/latest/RCIFinancialProxy.min.js","seeMonthlyPrice":"voir le loyer mensuel","leadUrls":{"configPp":"/contactez-nous/financer-un-vehicule/demande-offre-commerciale.html"}}},"featureFlipping":{"sling:resourceType":"one/components/page/featureFlipping"},"consumptionEfficiencyGraph":{"displayCritair":false,"efficiencyTitle":"classe énergétique","sling:resourceType":"one/components/structure/adminpage/site/consumptionEfficiencyGraph","textIsRich":"true","titleCritair":"vignette Crit'Air","displayEfficiencyGraph":true},"ecologicalParams":{"ecoMalusDetailsLabel":"malus écologique (non inclus)","recoveryBonusDisclaimer":"Il s'agit d'une prime s'additionnant à la valeur de reprise du véhicule. ","ecoBonusDeducted":false,"initialPrice":"Prix total de {minPriceWithoutBonus} avant déduction du bonus écologique et classe énergétique pour {startingModel}.","recoveryBonusDetailsLabel":"prime reprise (non déduite)","recoveryBonusDescription":"Il s’agit d’une prime s’additionnant à la valeur de reprise du véhicule. Voir conditions en concession.","massTaxDisclaimer":"Le montant de ce malus n'est pas inclus dans le prix du véhicule. Voir conditions d'application en concession.","modelDisclaimerLabel":"Modèle du visuel présenté avec option(s):","modelDisclaimerTitle":"Mentions légales","sling:resourceType":"one/components/structure/adminpage/site/ecologicalParams","ecologicalMalusDisclaimer":" malus écologique (non inclus)","ecologicalBonusDescription":"sous réserve d'éligibilité, voir conditions du bonus écologique sur https://www.service-public.fr/particuliers/vosdroits/F36844","ecologicalMalusDescription":"Le montant de ce malus n'est pas inclus dans le prix du véhicule. Voir conditions d'application en concession.","ecoBonusLabel":"bonus écologique déduit"},"tyreLabelling":{"frontTyresLabel":"Pneus avant","rearTyresLabel":"Pneus arrière","tooltipTitle":"jantes et performance énergétique pneus","sling:resourceType":"one/components/structure/adminpage/site/tyreLabelling","textIsRich":"true","bodyCopy":"

Retrouvez ci-dessous les étiquettes des pneus compatibles avec votre configuration.

Chaque étiquette est accompagnée d’un QR-code que vous pouvez scanner avec l'appareil photo de votre smartphone. Vous aurez ainsi la possibilité d'accéder à la Fiche Produit détaillée du pneu correspondant, directement sur le site de l'Union Européenne.

En raison des spécificités de la production de véhicules, plusieurs étiquettes peuvent être affichées.
Contactez votre concessionnaire ou rendez-vous sur notre site internet pour plus d'informations sur les nouvelles réglementations européennes.

"},"ccParameters":{"position":"Bottom","sling:resourceType":"one/components/structure/adminpage/site/cookieConsent","solution":"one"},"typesParams":{"sling:resourceType":"one/components/common/siteadmin/typesParams","items":{"1":{"name":"urban-cars","title":"citadines","models":{"1":{"modelId":"renault5-htb-ph1"},"2":{"modelId":"twingo-b07-ph2"},"3":{"modelId":"twingo-b07-ze-ph2"},"4":{"modelId":"zoe-b10-ph2"},"5":{"modelId":"clio-bja-ph2"},"6":{"modelId":"clio-bja-ph2-hev"}}},"8":{"name":"electric-cars","title":"électriques","models":{"1":{"modelId":"renault5-htb-ph1"},"2":{"modelId":"twingo-b07-ze-ph2"},"3":{"modelId":"zoe-b10-ph2"},"4":{"modelId":"megane-bcb-ph1"},"5":{"modelId":"scenic-hcb-ph1"},"6":{"modelId":"kangoo-ze-f61e-ph2"},"7":{"modelId":"master-ze-f62-ph2"}}},"16":{"name":"hybrid-cars","title":"hybrides","models":{"1":{"modelId":"clio-bja-ph2-hev"},"2":{"modelId":"captur-hjb-hev-ph1"},"3":{"modelId":"captur-hjb-ph2-hev"},"4":{"modelId":"arkana-ljl-ph2-hev"},"5":{"modelId":"austral-hhn-ph1-hev"},"6":{"modelId":"espace-rhn-ph1"},"7":{"modelId":"rafale-dhn-ph1"}}},"24":{"name":"family-cars","title":"familiales","models":{"1":{"modelId":"captur-hjb-ph1"},"2":{"modelId":"captur-hjb-hev-ph1"},"3":{"modelId":"captur-hjb-ph2"},"4":{"modelId":"captur-hjb-ph2-hev"},"5":{"modelId":"megane-bcb-ph1"},"6":{"modelId":"arkana-ljl-ph2"},"7":{"modelId":"arkana-ljl-ph2-hev"},"8":{"modelId":"scenic-jfa-ph1"},"9":{"modelId":"austral-hhn-ph1"},"10":{"modelId":"austral-hhn-ph1-hev"},"11":{"modelId":"espace-jfc-ph2"},"12":{"modelId":"rafale-dhn-ph1"},"13":{"modelId":"kangoo-kfk-ph1"},"14":{"modelId":"grand-kangoo-kfk-ph1"},"15":{"modelId":"kangoo-etech-electric-kfk-ph1"},"16":{"modelId":"trafic-combi-j82-ph2"},"17":{"modelId":"trafic-spaceclass-f82-ph2"},"18":{"modelId":"trafic-spacenomad-j82-ph2"}}},"43":{"name":"suv-crossover-cars","title":"SUV","models":{"1":{"modelId":"captur-hjb-ph1"},"2":{"modelId":"captur-hjb-hev-ph1"},"3":{"modelId":"captur-hjb-ph2"},"4":{"modelId":"captur-hjb-ph2-hev"},"5":{"modelId":"megane-bcb-ph1"},"6":{"modelId":"arkana-ljl-ph2"},"7":{"modelId":"arkana-ljl-ph1-phev"},"8":{"modelId":"arkana-ljl-ph2-hev"},"9":{"modelId":"austral-hhn-ph1"},"10":{"modelId":"austral-hhn-ph1-hev"},"11":{"modelId":"espace-rhn-ph1"},"12":{"modelId":"rafale-dhn-ph1"}}},"56":{"name":"seven-seat-cars","title":"7 places ou plus","models":{"1":{"modelId":"espace-rhn-ph1"},"2":{"modelId":"trafic-combi-j82-ph2"}}},"59":{"name":"tpmr-cars","title":"véhicules mobilité réduite","models":{"1":{"modelId":"kangoo-kfk-ph1-tpmr"},"2":{"modelId":"trafic-f82-ph1-bis-tpmr"},"3":{"modelId":"master-f62-ph2-tpmr"}}},"63":{"name":"lcv-range","title":"véhicules utilitaires","models":{"1":{"modelId":"express-van-fjk-ph1"},"2":{"modelId":"kangoo-van-ffk-ph1"},"3":{"modelId":"kangoo-etech-electric-ffk-ph1"},"4":{"modelId":"trafic-f82-ph2"},"5":{"modelId":"trafic-van-etech-x82-ph2"},"6":{"modelId":"master-f62-ph2"},"7":{"modelId":"master-ze-f62-ph2"}}}}},"searchParams":{"apiKey":"AIzaSyB4yodCAiPQnITHO0kB5r5jFixbs9iWNi0","searchEngineKey":"017640197753520077557:kpxaegmjmd2","sling:resourceType":"one/components/structure/adminpage/site/searchParams"},"dealerLocatorParams":{"sling:resourceType":"one/components/structure/adminpage/site/dealerLocatorParams","general":{"aroundMe":"autour de moi","searchPlaceholder":"indiquez votre localisation","renaultPartner":"établissement référent pour votre zone","strapline":"Réseau Renault","title":"choisissez votre concessionnaire","filterResults":"filtrer les résultats","geolocalisationErrorMsg":"erreur de géolocalisation","favoriteDealer":"concessionnaire favori","legend":{"info":"Découvrez nos concessionnaires et nos partenaires agrées ","major":"concessionnaires Renault","minor":"concessionnaire externe agréé","title":"légende"}},"cta":{"selectAsFavorite":"choisir comme favori","backToMapView":"revenir à la carte","seeOpeningHours":"voir tous les horaires d'ouverture","seeAllDealers":{},"select":{"label":"sélectionnez"},"expandResults":{"label":"élargir les résultats"},"contactUs":{"proLabel":"contactez-nous","proLink":"https://professionnels.renault.fr/contactez-nous/formulaire-de-contact.html","link":"/contactez-nous/formulaire-de-contact.html","label":"contactez-nous"}},"info":{"openingDoors":"portes ouvertes du {startDate} au {endDate}","openingHours":"horaires d'ouverture","exceptionallyClosed":"fermé exceptionnellement","closed":"fermé","opened":"ouvert actuellement ","direction":"itinéraire ","vacations":"en vacances du {startDate} au {endDate}","nextOpening":"prochaine ouverture","spokenLanguage":"langues","contactDetails":"coordonnées","website":"site web","services":"services"},"onlineAppointment":{"label":"rendez-vous en ligne","reassuranceMsg":"Cette concession propose la prise de rendez-vous en ligne."},"pattern":{"streetAddress":"{postOfficeBox} {streetAddress}","cityZipCode":"{postalCode} {locality}"},"coordinates":{}},"professionalParams":{"isPro":false,"sling:resourceType":"one/components/structure/professionalParams"},"authenticationParams":{"link":"https://myr.renault.fr/","text1":"vous avez un compte My Renault ? ","text2":"gagnez du temps en vous connectant.","sling:resourceType":"one/components/structure/adminpage/site/authenticationParams","textIsRich":"true","authenthificationPopin":{"guestConnection":"Continuer en tant qu'invité","createAccountLabel":"Créer un compte\t","title":"Authentification","alreadyAccountLabel":"Se connecter","descriptionPopIn":"Pour vous faire gagner du temps, vos informations déjà connues sont saisies automatiquement. Vérifiez qu'elles sont toujours à jour.","helloLabelPopin":"bonjour","introduction":"

Connectez-vous à votre espace client ou inscrivez-vous pour effectuer votre commande en ligne.

"}},"formParams":{"sling:resourceType":"one/components/structure/adminpage/site/formParams","brandsAndModelsParams":{"sling:resourceType":"one/components/structure/adminpage/site/brandsAndModelsParams","brandModels":{"1":{"models":"4L;ALASKAN;ARKANA;AUSTRAL;CAPTUR;CLIO;CLIO RS;ESPACE;GRAND SCENIC;KADJAR;KANGOO;KANGOO E-TECH ELECTRIQUE;KANGOO EXPRESS;KOLEOS;LAGUNA;MASTER;MEGANE;MEGANE E-TECH ELECTRIQUE;MEGANE RS;MODUS;R19;R21;SCENIC;SUPER 5;TALISMAN;TALISMAN ESTATE;TRAFIC;TWINGO;TWINGO ELECTRIC;TWINGO ELECTRIQUE;TWIZY;ZOE","isCorporate":true,"brand":"RENAULT"},"2":{"models":"DOKKER;DOKKER VAN;DUSTER;JOGGER;LODGY;LOGAN;LOGAN PICK-UP;LOGAN VAN;SANDERO;SANDERO STEPWAY;SPRING ELECTRIC","isCorporate":true,"brand":"DACIA"},"3":{"models":"DUO","isCorporate":true,"brand":"MOBILIZE"},"4":{"models":"A1;A3;A4;A5;A6;Q2;Q3;Q5;Q7;TT","isCorporate":false,"brand":"AUDI"},"5":{"models":"SERIE 3;SERIE 1;SERIE 5;X1;X3;X5;ACTIVE TOURER;SERIE 4;SERIE 7;X6;X4;GRAN TOURER;SERIE 2;X2;SERIE 6;I3","isCorporate":false,"brand":"BMW"},"6":{"models":"BERLINGO;C3;C3 AIRCROSS;C3 PICASSO;C4;C4 AIRCROSS;C4 CACTUS;C4 PICASSO;C5;C5 AIRCROSS;C-ELYSEE;C-ZERO;DS3;DS4;DS5;E-C4;EVASION;JUMPER;SPACETOURER;XSARA PICASSO","isCorporate":false,"brand":"CITROËN"},"7":{"models":"DS3;DS4;DS7;DS5;DS9;DS3 CROSSBACK;DS4 CROSSBACK","isCorporate":false,"brand":"DS"},"8":{"models":"500;PANDA;PUNTO;500X;DUCATO;TIPO;DOBLO;UNO;SCUDO;500L;BRAVO;FIORINO;STILO;BRAVA;CINQUECENTO","isCorporate":false,"brand":"FIAT"},"9":{"models":"B-MAX;C-MAX;ECOSPORT;ESCORT;FIESTA;FOCUS;FUSION;GALAXY;GRAND C-MAX;KA+;KUGA;MACH-E;MONDEO;PUMA;RANGER;SIERRA;S-MAX;TRANSIT","isCorporate":false,"brand":"FORD"},"10":{"models":"CIVIC;JAZZ;CR-V;HR-V;ACCORD;FR-V","isCorporate":false,"brand":"HONDA"},"11":{"models":"GETZ;I10;I20;I30;IONIQ HYBRID;IX20;IX35;KONA;KONA ELECTRIC;SANTA FE;TUCSON","isCorporate":false,"brand":"HYUNDAI"},"12":{"models":"SPORTAGE;PICANTO;RIO;CEE'D;NIRO;VENGA;STONIC;CARENS;SOUL;SORENTO;CARNIVAL;NIRO HYBRIDE;E-NIRO","isCorporate":false,"brand":"KIA"},"13":{"models":"RANGE ROVER;DISCOVERY;FREELANDER;DEFENDER","isCorporate":false,"brand":"LAND ROVER"},"14":{"models":"NX;RX;CT;IS;UX250H","isCorporate":false,"brand":"LEXUS"},"15":{"models":"2;3;CX-5;MX-5;6;CX-3;323;5;626;CX-30","isCorporate":false,"brand":"MAZDA"},"16":{"models":"CLA;CLASSE A;CLASSE B;CLASSE C;CLASSE E;CLASSE G;CLASSE M;CLASSE S;CLASSE SLK;GLA;SPRINTER;VITO","isCorporate":false,"brand":"MERCEDES"},"17":{"models":"MINI;COUNTRYMAN;CLUBMAN;PACEMAN;ROADSTER;COOPER","isCorporate":false,"brand":"MINI"},"18":{"models":"PAJERO;L200;SPACE STAR;OUTLANDER;ASX","isCorporate":false,"brand":"MITSUBISHI"},"19":{"models":"QASHQAI;MICRA;JUKE;X-TRAIL;NOTE;NAVARA;PATROL;ALMERA;TERRANO;PRIMERA;LEAF;PULSAR;PIXO;NV200;SUNNY;PATHFINDER","isCorporate":false,"brand":"NISSAN"},"20":{"models":"CORSA;ASTRA;ZAFIRA;MOKKA;MERIVA;CROSSLAND X;VECTRA;AGILA;INSIGNIA;ADAM;KARL;GRANDLAND X;COMBO;VIVARO","isCorporate":false,"brand":"OPEL"},"21":{"models":"E-208;E-2008;208;206;207;2008;3008;307;205;PARTNER;308;306;106;406;108;5008;107;407;405;508;309;EXPERT;BOXER;807;607;BIPPER;RIFTER;RCZ","isCorporate":false,"brand":"PEUGEOT"},"22":{"models":"ALHAMBRA;ALTEA;ALTEA XL;ARONA;AROSA;ATECA;CORDOBA;EXEO;IBIZA;LEON;MARBELLA;MII;MII ELECTRIC;TARRACO;TOLEDO","isCorporate":false,"brand":"SEAT"},"23":{"models":"CITIGO;FABIA;FELICIA;KAMIQ;KAROQ;KODIAQ;OCTAVIA;RAPID;ROOMSTER;SCALA;SUPERB;YETI","isCorporate":false,"brand":"SKODA"},"24":{"models":"SWIFT;VITARA;JIMNY;SX4 S-CROSS;IGNIS;ALTO;CELERIO","isCorporate":false,"brand":"SUZUKI"},"25":{"models":"MODEL 3;MODEL S;MODEL Y;MODEL X","isCorporate":false,"brand":"TESLA"},"26":{"models":"YARIS;AYGO;RAV4;AURIS;C-HR;COROLLA;VERSO;LAND CRUISER;AVENSIS;PRIUS;HILUX;COROLLA VERSO;IQ;PROACE;CELICA;URBAN CRUISER;STARLET;GT86;CAMRY;DYNA","isCorporate":false,"brand":"TOYOTA"},"27":{"models":"CADDY;E-UP;GOLF;GOLF 8;ID.3;ID.4;LUPO;NEW BETTLE;PASSAT;POLO;SCIROCCO;SHARAN;T-CROSS;TIGUAN;TIGUAN 2;TOUAREG;TOURAN;TRANSPORTER;T-ROC;UP","isCorporate":false,"brand":"VOLKSWAGEN"},"28":{"models":"XC60;V40;V40 CROSS COUNTRY;XC40;XC90;S60;V60;V50;C30;V70;S40;XC70","isCorporate":false,"brand":"VOLVO"},"29":{"models":"AUTRES","isCorporate":false,"brand":"AUTRES"}}},"validation":{"regexFirstName":"^(?!\\bTEST\\b)(?!azerty)(?!AZERTY)(?!dz)(?!ezf)(?!qf)(?!qs)(?!qd)(?!qz)(?!zd)(?!aa)(?!zz)(?!ee)(?!rr)(?!tt)(?!yy)(?!uu)(?!ii)(?!oo)(?!pp)(?!qq)(?!ss)(?!dd)(?!ff)(?!gg)(?!hh)(?!jj)(?!kk)(?!ll)(?!mm)(?!ww)(?!xx)(?!cc)(?!vv)(?!.(.)\\1\\1)[a-zA-Z\\W]{2,}$","regexLastName":"^(?!\\bTEST\\b)(?!azerty)(?!AZERTY)(?!dz)(?!ezf)(?!qf)(?!qs)(?!qd)(?!qz)(?!zd)(?!aa)(?!zz)(?!ee)(?!rr)(?!tt)(?!yy)(?!uu)(?!ii)(?!oo)(?!pp)(?!qq)(?!ss)(?!dd)(?!ff)(?!gg)(?!hh)(?!jj)(?!kk)(?!ll)(?!mm)(?!ww)(?!xx)(?!cc)(?!vv)(?!.(.)\\1\\1)[a-zA-Z\\W]{2,}$","regexCompanyName":"^(?!.(.)\\1\\1)[0-9a-zA-Z\\W]{1,}$","zipCode":"^\\d{2}[ ]?\\d{3}$","regexProCode":"^[0-9]{14}$"},"receipt":{"validatedPayment":"paiement validé","yourOrderLabel":"votre commande","asapLabel":"dès que possible","eWaste":"retraitement des déchets","wishedOperation":"vos interventions ","yourAvailabilities":"vos disponibilités","requestSentLabel":" demande envoyée","dealerServices":"votre prise en charge","yourCarLabel":"votre véhicule","yourAppointment":"votre rendez-vous","laborCost":"main d'œuvre","seeMyCart":"voir mon panier","selectedPackages":"prestation(s) sélectionnée(s)","vehicleOfInterest":"votre véhicule","contractSigned":"contrat signé","seeMySummary":"modifier ma sélection","quoteValidity":"votre devis est valable 30 jours","yourEnergy":"votre motorisation","selectedOffer":"votre offre","viewDetails":"voir les détails","summaryLabel":"récapitulatif","payDealerLabel":"total","yourDealerLabel":"votre garage","offer":{"details":"détails de l'offre"}},"abandonmentModal":{"modalTitle":"vous allez quitter ce formulaire","modalIntroduction":"Les informations déjà saisies seront conservées 24h."},"identityTooltip":{"title":" Où trouver votre numéro d'identité ?","examplesValidId":{"1":{"image":{"fileName":"false","alt":"identité","src":{"small":"https://cdn.group.renault.com/ren/fr/cle-/Illustration-piece-identite.jpg.ximg.small.jpg/20a41fbd6b.jpg"}}}}},"image":{},"address":{"postalCodeError":"code postal incorrect","addressMain":"adresse","searchError":"Une erreur est survenue. Veuillez réessayer","addressSecondary":"complément d'adresse","localityError":"ville incorrecte","addressError":"adresse incorrecte","fillInAddress":"Saisissez votre adresse","fillInAddressManually":"Entrez votre adresse manuellement","locality":"ville","postalCode":"code postal"},"enginesTypes":{"1":{"label":"100% electric"},"2":{"label":"full hybrid"},"3":{"label":"plug-in hybrid"},"4":{"label":"mild hybrid"},"5":{"label":"essence"},"6":{"label":"diesel"},"7":{"label":"GPL"}}},"seoParams":{"language":"fr-fr","sling:resourceType":"one/components/structure/adminpage/site/seo","hreflang":{"1":{"language":"fr-fr","rootPath":"https://easyconnectstore.renault.no/content/renault/fr/fr.html"},"2":{"language":"fr-ch","rootPath":"https://easyconnectstore.renault.no/content/renault/ch/fr_ch.html"},"3":{"language":"fr-be","rootPath":"https://easyconnectstore.renault.no/content/renault/be/fr.html"},"4":{"language":"fr-ma","rootPath":"https://easyconnectstore.renault.no/content/renault/ma/fr.html"},"5":{"language":"fr-lu","rootPath":"https://easyconnectstore.renault.no/content/renault/lu/fr.html"},"6":{"language":"fr-dz","rootPath":"https://easyconnectstore.renault.no/content/renault/dz/fr.html"}},"sitelangs":{}},"siteParams":{"language":"fr","countryName":"France","brand":"renault","country":"fr","sling:resourceType":"one/components/structure/adminpage/site/site","locale":"fr-FR","rtl":false,"country3":"FRA","product":"RENAULT"},"analyticsParams":{"gtmContainerId":"GTM-KL36Q2B","gtmConsentContainerId":"GTM-MJQBHV7","googleOptimizeAccount":"UA-5929204-2","kameleoonId":"btoor4agl3","sling:resourceType":"one/components/structure/adminpage/site/analytics","cookies":{"apiKey":"a67b61fe-d711-4cca-8de0-9bb5e2e8cb69","enableConsentMode":true,"pagePolicyLink":"/cookies.html","enableFunctionalScript":false,"nobanner":false}},"gigyaParams":{"enabled":true,"apiKey":"3_4LKbCcMMcvjDm3X89LU4z4mNKYKdl_W0oD9w-Jvih21WqgJKtFZAnb9YdUgWT9_a","dataCenter":"eu1.gigya.com","sling:resourceType":"one/components/structure/adminpage/site/gigyaParams"},"homePage":"/","link":[{"rel":"canonical","href":"https://www.renault.fr/contactez-nous/vos-droits.html"},{"rel":"alternate","hreflang":"fr-fr","href":"https://www.renault.fr/contactez-nous/vos-droits.html"}],"meta":[{"name":"description","content":"Vous pouvez choisir un sujet pour exercer vos droits."},{"name":"robots","content":"index,follow"}],"analyticsPageParams":{"businessType":"new-car","mboxActivated":"no","pageType":"form","sling:resourceType":"one/components/base/analytics","pageName":"index|contact-us|gdpr-rights1","formCategory":"customercare","formName":"ONE-CUSTOMER-RIGHTS-REQUEST","formType":"customer_rights_request","formStepNumber":"0","formStepName":"introduction"},"authentication":{},"liveChat":{"activateProductPlans":false,"activateConfigurator":false,"sling:resourceType":"one/components/structure/livechat","activateEdito":true,"activateHomepage":false},"breadcrumb":{"sling:resourceType":"one/components/base/breadcrumb","items":[{"title":"Renault France","url":"https://www.renault.fr/"},{"title":"Contact","url":"https://www.renault.fr/contactez-nous.html"},{"title":"Vos droits","url":"https://www.renault.fr/contactez-nous/vos-droits.html"}]}},"slingList":["one/components/common/structure/caseform/homepage","one/components/common/structure/content/globalZone","one/components/common/structure/content/subMenuZone","one/components/common/structure/content/verticalContentZone","one/components/caseform/structure/content/layout2Zone","one/components/common/caseform/slice115v0","one/components/common/structure/content/subFooter/subFooterZone","one/components/common/slice56vF","one/components/common/structure/caseFunnelParams","one/components/structure/adminpage/site/googleMaps","one/components/structure/adminpage/site/c2gParams","one/components/structure/adminpage/site/transverseParams","one/components/page/featureFlipping","one/components/structure/adminpage/site/consumptionEfficiencyGraph","one/components/structure/adminpage/site/ecologicalParams","one/components/structure/adminpage/site/tyreLabelling","one/components/structure/adminpage/site/cookieConsent","one/components/common/siteadmin/typesParams","one/components/structure/adminpage/site/searchParams","one/components/structure/adminpage/site/dealerLocatorParams","one/components/structure/professionalParams","one/components/structure/adminpage/site/authenticationParams","one/components/structure/adminpage/site/formParams","one/components/structure/adminpage/site/brandsAndModelsParams","one/components/structure/adminpage/site/seo","one/components/structure/adminpage/site/site","one/components/structure/adminpage/site/analytics","one/components/structure/adminpage/site/gigyaParams","one/components/base/analytics","one/components/structure/livechat","one/components/base/breadcrumb"],"headers":{}},"vehicleInventory":{"isRehydrate":false,"isGridDisplayed":true,"hasPaneOpen":false,"previousListSlug":"","isSortOpen":false,"isCriteriasOpen":false,"lastSearch":{},"sortNextValue":null,"totalElements":null,"currentCriteria":"","selectedDealerId":"","tradeInQuotation":{}},"funnel":{"userInfo":{},"isSendingUserInfo":false,"hasErrorSendingUserInfo":false,"sentUserInfoResult":null,"isRehydrate":false,"showCccWorkshopValidation":false,"scrollToChat":false},"auth":{"isLoginFailed":false,"isProcessingRegister":false,"isProcessingReset":false,"isProcessingPwdChange":false,"isAuthenticated":false,"isRegistered":false,"isVerified":false,"error":"","errorCode":null,"pwdChangeErrorCode":null,"fieldsErrors":[],"authenticationTime":"","token":"","resettingPasswordFor":"","passwordChanged":false,"isProcessingActivation":false,"isActivated":false,"isActivationCodeResent":false,"isActivationResentProcessing":false,"isActivationFailed":false,"isPwdChangeFailed":false,"email":null,"pendingEmail":null,"isPasswordUnsecured":false},"favorites":{"vehiclesNb":[],"lastSearches":[],"isRehydrate":false},"configuratorDacia":{"views":{},"completedSteps":[],"currentUri":"","displayAxsModal":true,"savedConfiguration":{},"isNavDisabled":false,"batteryCode":"","isRehydrate":false,"equipmentsTab":"","accessoriesTab":""},"profile":{"isReady":false,"isRehydrate":false,"isGetVehiclesProcessing":true,"error":"","onBoardingError":false,"updateConsentError":false},"funnelRVP":{"cart":null,"cartInitError":null,"isCartInitializing":false,"isCartInitSuccess":false,"isCartInitFailure":false,"cartUpdateError":null,"isCartUpdateSuccess":false,"isCartUpdateFailure":false,"isRehydrate":false,"financeOffers":[],"financingInfo":{},"isFirstLoading":false,"isFunnelDone":false,"isPaymentFailed":false,"hasPaymentNotificationShown":false},"lcvSelection":{"isRehydrate":false},"vehicle":{"isRehydrate":false,"error":null},"finance":{"criterias":{},"lastSimulation":{},"offersOnPage":[],"rateAlreadySeen":{},"isOfferRepresentativeDisplayed":false,"representativeExamples":[],"additionalQuestions":[]},"cax":{"cart":[],"isRehydrate":false,"currentSelectedVehicle":{}}}